Some jobs, like data recovery, take longer. We can often recover files from computers that aren’t working and while we get started on the job right away, the length of time it takes depends on the size of the hard drive, how much data there is, and the condition of the hard drive. Hard drives that are in poor health or have a lot of data can take up to a week to ten business days to exhaust all methods we have available to us to recover the data. Rest assured though, we realize how important your files are to you whether it be family pictures, your music collection, or other important documents. We will work diligently to get them for you as quickly as possible.